نقش تعدیل گر سرمایه فکری بر قابلیت های ارتباطی و اعتماد

The aim of this study was to examine the mediating role of intellectual capital in the
relationship between communication capabilities and confidence of employees at Islamic
Azad University of Kerman province. The population of the study consisted of all the
personnel of Islamic Azad University of Kerman, the number is 1135. To determine the sample
size of the sample, 287 were selected. Three questionnaires were used to collect information:
connectivity by 92 hundredths and 92 hundredths of reliability, confidence, individual
questionnaire with validity of 96 hundredths and 95 hundredths reliability, and validity of the
questionnaire intellectual capital by 93 hundredths and 92 hundredths of reliability. To
analyze the data, the structural model and PLS was used. Results showed that there is a
relationship between connectivity and interpersonal confidence (and all its components) with
communication capabilities. IC with reliable connectivity between employees (and the
components of honesty and competence) reduced. But the role of intellectual capital in the
relationship between communication capabilities has no staff loyalty. Therefore, it is
suggested to improve the confidence of employees in the workplace, communication
capabilities provide context for growth.
Keywords: intellectual capital, communication, Communication Capabilities, Confidence

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